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Feature Items

Serfas Connectors Grips
$13.00

Connectors feature Serfas' great dual-density design for excellent comfort. The hard inners offer a firm base and the soft outers provide a tacky and comfortable feel.… [more]

Lazer Sport Oasiz
$130.00 - $135.00

Lazer's Oasiz is ready to charge big backcountry epics as well as enduro stages. In-mold construction keeps it light and durable, while the 21 large vents let the breeze… [more]

Serfas FP-200 Floor Pump
$45.00

Serfas' FP-200 Floor Pump lets you fill your tires in no time. It has a grippy, sturdy base and a metal barrel for maximum inflation power. Its ergonomic handle and… [more]

ESI Extra Chunky Grips
$22.99

- Lightweight silicone grips that conform to your hand for maximum grip and shock absorption to reduce hand fatigue and arm pump - UV resistant and non-porous, they will… [more]

Continental Grand Prix 4000 S II (700c, Folding)
$69.95 - $74.95

Continental's Grand Prix 4000 S II boasts Conti's Black Chili rubber compound for low rolling resistance, impressive traction and long wear, making for one of the… [more]

Felt Bicycles 7 Seventy - 2016
$849.00

Felt's 7 Seventy delivers all the qualities you look for in a hardtail: speed, confidence and control. The light butted aluminum frame is designed to maximize the… [more]

 

Policies and Shipping

100% SATISFACTION GUARANTEE

We stand behind everything we sell. If for any reason you are not satisfied with your purchase, simply return the item within 30 days and we'll replace it or give you a refund. Please read "Returns" below for more information.

SHIPPING (Continental U.S.)

Four shipping options are offered for merchandise delivery:

Order Amount Standard Shipping2 Day* (weekdays)Store Pickup*
Up to $50.00 $7.99* 24.99* FREE!
$50.01-$100.00 $9.99* 24.99* FREE!
$100.01 - $150 FREE!* 24.99* FREE!
$150.01 +
FREE!* 24.99* FREE!


Note: Orders usually ship one business day after being placed if products are out of stock or there is an error you will be notified via email or phone.

Please note that some items may be subject to additional shipping and handling charges because of size or weight.

*oversized or heavy packages may be charged a additional freight charge.

Sorry, but we do not ship outside of the Continental U.S.

*IN-STORE PICKUP

Most orders will be ready within one business day. Please keep in mind that some items may require additional processing time to transfer from off-site locations. Other items may require additional processing time for assembly. We will call or email you once your order is ready for pickup. If you need an item right away we ask that you call us to confirm that the product is available before heading over to our store. Unless special arrangements are made in advance, orders need to be picked up within 15 days or a 10% restocking fee will be charged.

INFORMATION SECURITY

We protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts all of the information you provide to us and prevents outside parties from being able to "see" your transaction information. When your account information is displayed on your screen, we only display the last five digits of your credit card numbers. You also have the choice of whether or not to save credit card information with us in your Online Account.

BACKORDERS

Occasionally, some items are unexpectedly out of stock or unavailable and may be backordered. If this should occur, we will only bill your credit card for merchandise that is actually shipped. The total shipping charge for orders split into multiple shipments will not exceed the amount quoted on the original order.

RETURNS

If there’s a problem with something you purchased from us, you can either bring it to our store or ship it back. Ship returns via Ground UPS or insured US Mail (we do not accept CODs). We will refund shipping costs on damaged or incorrect merchandise. Merchandise returned that appears used will be subject to a restocking fee. (Labor fees are not refundable, i.e., custom built wheels.)

Returns over $100 must have a return authorization number clearly marked on the outside of the package or the item will be refused. A return authorization number can be obtained by phone or email.

PRICES AND INFORMATION

Our website is intended to help you. We make every effort to maintain current, accurate prices in our online catalog. And we strive for similar accuracy and timeliness with the other information we offer here. We appreciate your understanding should any of the prices or other information provided be incorrect and regret any inconvenience such mistakes may create. Please bring any errors you find to our attention on your next visit or by calling or emailing us. Thank you!

 

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"Thanks for liking bikes!"

6825 N 16th Street A9 Phoenix, Arizona 85016
 (602) 264-2328

Trailhead Cafe LLC, www.trailheadbikecafe.com Copyright 2014 ©